Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

- Inquire about our services via our contact forms.

- Book a discovery call through our automated calendar.

- Register for and use our Client Portal.

- Sign up for updates regarding Axelerate+.

This information may include your name, email address, phone number, company name, and any specific project details you share with us.

How We Use Your Information

We use the information we collect to:

- Provide and manage our core marketing bundles and specialist projects.

- Facilitate communication via our Client Portal Team Chat.

- Manage tasks, content calendars, and billing.

- Provide live analytical dashboards for performance tracking.

- Send occasional marketing communications (which you can opt out of at any time).

- Improve the functionality and user experience of our website and the Axelerate+ platform.

Data Sharing and Third Parties

We do not sell your personal data. We only share information with third parties when necessary to provide our services, such as:

Service Providers: Tools for billing, meeting bookings, and task management within our Client Portal.

Axelerate+: Data may be processed through our automation platform to improve campaign efficiency and reporting.

Legal Requirements: If required by law or to protect our rights and safety.

Analytics and Privacy

We do not use cookies on our website and we do not collect any personally identifiable information through tracking technologies. To monitor website performance and improve user experience, we use Umami Analytics. Umami is a privacy-first, cookie-less analytics platform that ensures all visitor data remains anonymous and is never shared with third parties for advertising purposes.

Data Security and Retention

We implement robust technical and organisational measures to protect your data. Your information is stored securely and is only accessible to authorised personnel. We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with legal and regulatory requirements.

Your Legal Rights

Under UK data protection law, you have the following rights:

- Access: The right to request copies of your personal data.

- Rectification: The right to request that we correct any inaccurate information.

- Erasure: The right to request that we delete your data under certain conditions.

- Restriction: The right to object to or restrict the processing of your data.

- Data Portability: The right to request the transfer of your data to another organisation.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.